E Cigarette Reviews

User Reviews

1. Paul

   September 28th, 2011

   Rating

   I started experimenting with e-cigs about 4 years ago. I travel for work so smoking is always an issue. I went through three models of other brand and found they’re all pretty good at first but vary on how fast they go bad/have technical issues – something you never have to worry about with analog cigs. The problem is always with the atomizer – those sensitive electronics just can’t take that much suction and liquid. It seems American producers have gotten around this with just making the atomizer disposable. That means replacement cartridges are probably more expensive, but your overall experience will have more longevity. I just ordered the Safecig Mini so will find out.

2. Shelly

   January 26th, 2012

   This is the first eCig I purchased. Right off I noticed a really short battery life, would only last a couple of hours. I also noticed that the eCig made popping/crackling noises. Within a few days it was virtually unusable. I couldn’t take it with me because it comes on by itself with the slightest movement, so the battery was always run down.

   I contact SafeCig support via email on their website, received an automated confirmation and assurance that I would be contacted within 24-48 hours. Never heard a thing. Got back on the website looking for a phone number. NO PHONE NUMBER FOR SUPPORT! The phone number provided is for Sales only — bad business IMO!

   I found where I could have a live chat with support, which I have done. Technician apologized told me to return the battery and they would test it and if faulty mail me a new one.

   Once I receive the new battery, I will try again and post another review. For now I have to give SafeCig a DO NOT BUY rating.

3. John

   February 4th, 2012

   Rating

   The good: I do like the flavors of their cartridges, although they don’t really taste like real cigs. The bad: They are the most inconsistant of all the brands of e-cigs I’ve tried. One cartridge will last a while, then the next will only last an hour. This is also true of their batteries. I had one actually melt-down. The ugly: No customer service. I do not underestimate this when I say this is the worst company I’ve ever dealt with trying to get a problem fixed. I think their strategy when you contact them is “make the customer wait for months, and hopefully they will forget about it.” I didn’t and it took three months to get a problem solved. Then, to make matters worse they still would not admit to being part of the problem. With e-cigs becoming very competive, I doubt they can continue to be a player unless they make some serious changes to their practices. There are too many good e-cig companies to spend your money with them.

4. Michael

   March 23rd, 2012

   I have been a very happy SafeCig customer for the past year and a half, despite all the criticism they receive for quality and service that seems to be slipping far below the competition at an astounding rate! The filters USED to last me 2 days each, which backed up their claim that they were the equivalent of one pack of smokes (I’ve always smoked 1/2 pack a day). As of December 2011 I noticed the filters duration has slipped to anywhere from 4 measly hours to a full day (at best!). I continued to order my refills through SafeCig, despite the fact that I was then paying more to replace all the prematurely ending cartridges than I did buying regular cigarettes! Nooww, I’ve started experiencing the difficulties that so many others have had in actually getting their stuff shipped to them! Normally I order my filters and they ship Los Angeles, straight up to Olympia, WA (where I live). It’s been 6 days now and I tracked the order and see that it’s been going back and forth between Louisville, Kentucky and Lexington, Kentucky for the past 3 days!! What the hell is it doing on the other side of the damn country!? What if you are out of cartridges and these things are the ONLY thing keeping you from smoking the real thing? Anyway, I have jumped ship and switched over to the “V2″ brand, since they are climbing UP the rankings instead of DOWN!

5. Strada Cobble

   May 1st, 2012

   Rating

   Helpful info. Fortunate for me I discovered your site by accident, and I’m shocked why I did not look for reviews earlier! I bookmarked this site and will leave another review when I get my order.

6. Jane G

   January 2nd, 2013

   I didn’t care for the SafeCig. The flavor was horrible. They guarantee your money back. I spoke with them and was assured my refund and followed their instructions for returns. I too, received the standard email that they were processing my refund. It has been six months and I still don’t have it!!! Am turning them in to the Better Business Bureau in my state.

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